Shipping & Returns

Shipping Map with transit times we ship from North Carolina (red on Map)FedEx Shipping Map

FedEx Shipping Map

How do I find out if my order has shipped?

Go to FedEx Tracking and enter your tracking number, which can be found on your Order Confirmation email. Your Glide Bikes order was shipped from zip code 28405.

How do I return a bike?
Returns are accepted within 30 days of purchase; there is a 15% re-stocking fee, and shipping costs are non-refundable. Glide Bikes reserves the right to inspect the product for damage. Submit an email contact form for return instructions.

Contact Us

How do I return a bike that is defective? How do I file a Warranty Claim?
Glide Bikes warrants all parts against manufacturer defects. To file a claim, simply fill out an email Warranty Claims Form and submit to us.
Warranty Claims Form