Yes to the Mini Glider! No to Strider

August 27th, 2008

I ordered a Strider for my son’s 3rd birthday, and received it in defective condition. The handlebar collar was crooked – took a lot of finagling to straighten it out – as was the front wheel axle.  Frustrating for a product whose manufacturer touts it as high quality.  I had my son sit on it anyway, to see how he liked it.  He is a tall 3 year old (43″).  Even with the seat at the highest position, he was cramped.  When speaking to the vendor about a replacement, I mentioned my concerns about the size.  They recommended the PV Glider, which we like a great deal.  My son took to it quickly, and even with the seat at the lowest level, he has room to walk/run.  Strider seems to have a shorter frame between the seat and handlebar.  For smaller kids, it would probably work just fine, but for larger ones, I vote for the PV Glider.

July 15, the charge for a Skuut bike was put on my credit card and the bike was delivered to my grandson. Less than 2 months later, the wood splintered near the front part of the bike and can no longer be ridden. I called your 800 number and was told to bring this issue up with customer service as there is only a 30 day satisfaction guarantee with your company. 2 months for a $82 bike that a 3 year old did not abuse is unacceptable. Please advise me. Thank you. Replaced with Mini Glider and very happy with it.